FAQs
Frequently Asked Questions
Am I a Carer?
A Carer is anyone, including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid.
You don’t have to live with the person to be their Carer and you won’t necessarily receive Carers’ Allowance.
My son has autism. Am I a Carer?
If your child has a physical disability or special educational needs due to their disability or condition, then you are their Carer.
I can’t cope. What can I do?
Sometimes carers come to the point when they feel they can’t look after someone anymore. Very often it is because they need to have a break from caring. We may be able to help you to have a break or inform you of your options. Contact us now
Who does the Carers’ Support Service support?
We support unpaid Carers aged 18 years and over.
We can help you in lots of ways. Find out more about our Services in your area
Young Carers (aged under 18) should contact North Lincolnshire Council’s Wellbeing and Young Carers Team on 01724 297000 or North East Lincolnshire call Young Carers Team on 01472 326294.
How do I know I’m receiving all the financial support I’m entitled to?
If you’re a Carer you may be able to access a range of benefits to help you support the person you look after. Find out more about our specialist advice
I’m coping OK for now, do I still need to contact you?
It’s great to know you’re coping with your caring role. However, we would encourage you to get in touch and register before anything changes.
How do I keep up to date with what’s happening at the Carers’ Support Service?
If you’re registered with us or on our mailing list we will send you a quarterly newsletter. Find the latest edition
You can also follow us on Facebook and Twitter.
How can I get a break from my caring role?
Having a break doesn’t always mean taking a holiday. It can mean having time to yourself, away from your caring role to help you recharge your batteries even if it’s only for a few hours.
Carers who have regular breaks are more likely to be able to care for longer and stay fitter and healthier.
Contact us to find out how we can support you to get a break.
What is a Carer Needs Assessment and how do I get one?
A carer’s assessment is a chance for you to talk about your needs as a Carer and the possible ways in which you can receive support. Find out how we can help you to arrange an assessment
What if something happens to me?
Carers often worry about what would happen to the person they look after if they themselves fell ill or have an accident. Take action today and arrange an Emergency Plan by contacting us
I feel lonely - how can you support me?
You can always call us for a chat. Or come along to our Carer Peer Support Groups to meet other Carers in similar situations. You can also take part in one of our activities – see What’s On or use our befriending service.
How can I have a say on the services I receive?
You can get involved in the local Carer Forums for adult Carers and Parent Carers. Find out about Carers Voice
Should I let my GP know I’m a Carer?
Being a Carer can often affect your health so it’s a good idea to inform your GP that you are a Carer. You can let the reception staff at your surgery know that you are a Carer and ask if this could be registered on your medical record.
How do you process my information?
You can find out how we use your data by reading our Data Protection Policy
A Network Partner