WORRIED ABOUT LOSING YOUR HOME?

If you are worried about losing your home, it is important to act early.

Worrying about losing your home can feel overwhelming and uncertain.  You may not know what to do next or where to turn for support.

However, you are not alone, and help is available earlier than many people think.  Taking action as soon as possible can often prevent the situation from getting worse.

This section offers clear guidance to help you understand your options and next steps.

If you need urgent help

If you have nowhere safe to stay or are at immediate risk, seek help straight away.  You do not need to wait until you are sleeping on the street.

You can:

  • Contact your local council’s housing team
  • Ask about emergency or out-of-hours support
  • Reach out to a housing charity for urgent advice

You can contact Citizens’ Advice on 0808 278 7940

If you are homeless and have nowhere to stay tonight:

01472 326296 (option 1) – this is also an out-of-hours emergency contact.

01724 297000For general housing advice and to request call back from the Housing Advice Team.

01724 276444Out-of-hours emergency contact for those in need. 

01472 326296Another emergency contact number for immediate assistance. 

If you need urgent help

Recognising the early signs

Recognising the early signs

Housing problems often begin before a crisis happens.
Recognising the early signs can help you take action sooner.

You may be at risk if:

  • You are struggling to pay rent or bills
  • Your landlord has contacted you about arrears
  • You have received a notice or warning
  • You have been asked to leave by family or friends
  • Your home is no longer safe or suitable

In England, you may be considered at risk of homelessness if you could lose your home within 8 weeks.

What you should do now

If you are worried about losing your home, it is important to act early.  Getting help quickly can increase your options and reduce stress.

You should:

  • Contact your local council as soon as possible
  • Speak to your landlord if it feels safe to do so
  • Get advice from a housing support service
  • Check if you are entitled to financial support

Your local council has a duty to help if you are homeless or at risk.  They may offer advice, help you stay in your home, or support you to find somewhere else.

Click the link for information and advice if you are new to your caring role

What you should do now

How the Council could help

How the Council could help

Your local council must assess your situation and decide what support to provide.  This support will depend on your circumstances and needs.

They may:

  • Help you stay in your current home
  • Offer advice and housing support
  • Provide emergency or temporary accommodation
  • Help you find longer-term housing

If you are in priority need, the council may have a duty to provide temporary accommodation.

Support for Carers

As a Carer, your housing situation may be linked to your caring role.
Changes in your circumstances can affect both you and the person you support.

It is important to explain your caring role when seeking housing support.
This helps services understand your needs more clearly.

Support for Carers

Local support in your area

North East Lincolnshire

They can:

  • Assess your situation
  • Help prevent homelessness
  • Support you to find housing
  • Provide emergency help if needed
  • Help you stay in your current home where possible
  • Offer advice on your rights and options
  • Support you if you are at risk of homelessness
  • Provide emergency accommodation in some situations

What happens next

If you are worried about losing your home, it can help to understand what happens next.  Knowing the steps can make the situation feel more manageable and less overwhelming.

You contact your local council or a housing advice service.
You can do this as soon as you feel at risk, not just in an emergency.

The council must listen and take your situation seriously.
They will begin by asking some questions about your housing and circumstances.

The council will assess your situation to understand what support you need.
They may ask about your housing, finances, health, and caring responsibilities.

They will look at whether you are:

  • Homeless or at risk of homelessness
  • Eligible for support
  • In priority need

It is important to share as much information as you can.
This includes your role as a carer and how this affects your situation.

If you are eligible, the council will create a Personal Housing Plan with you.
This plan sets out the steps you and the council will take.

It may include:

  • Actions to help you stay in your home
  • Steps to find alternative housing
  • Referrals to support services

You will be expected to take part and follow the agreed actions.
However, the council should support you throughout this process.

The council will try to prevent you from losing your home if possible.
If this is not possible, they will help you find somewhere else to live.

This may include:

  • Speaking to your landlord
  • Helping with rent or financial advice
  • Supporting you to find private rented housing

This stage is often called the “prevention” or “relief” duty.

If you are in priority need, the council may provide temporary accommodation.
This could be while they continue to assess your situation.

Temporary accommodation may include:

  • Hostels
  • Emergency housing
  • Short-term lets

This is not always a long-term solution, but it provides immediate safety.

The council will work with you to find a longer-term housing solution.
This will depend on your situation and local availability.

Options may include:

  • Private rented housing
  • Social housing through a waiting list
  • Supported housing

It is important to stay in contact and keep updating your situation.

Housing laws can change, and some parts of the Renters’ Rights Act are being introduced in stages. For example, from May 2026, new laws have strengthened renters’ rights.

Carers’ Support Service is here to make sure unpaid carers are seen, supported and never left to struggle alone.

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